Frequently Asked Questions

+ How does the Nutria program work?

Nutria starts by getting to know your nutritional needs. We will ask you questions to learn about your food preferences, allergies, likes and dislikes, and your lifestyle. Through the DNA Nutrition test that you will receive in the mail to take at home, we capture your genetic profile to better understand your nutritional needs. Nutria then creates your personalized meal plan that includes recipes, dining-out and prepared meal options. Every day Nutria helps you to find the right food choices and coaches you along your wellness journey.

This limited consecutive 8-week program starts on Monday, May 7th.

+ What does a typical day with Nutria look like?

Just like everyone’s day is different, every day with Nutria is unique.

Each day, you will have the option to track your meals, so Nutria understands what you have been eating. This can be done in several different ways:

  • Take a picture of the food you eat
  • Scan a barcode of a branded item
  • Select from past meals or favorite items
  • Describe your meal via text
  • Select a meal from Nutria's meal database

You will receive twice-daily macronutrient check-ins, plus, on-demand recipes and menu recommendations tuned to your needs and preferences. Tracking is important because recommendations account for the foods you’ve already eaten, and as you track, Nutria will get to know you better and provide you with more relevant recipes and menu items. Nutria will also suggest general adjustments to activities like walking, finding a mindful moment to help manage stress or make recommendations about sleep. Nutria considers what you are already eating and doing and suggests what you need to start including in your regular schedule to meet your wellness goals.

+ What can I ask Nutria?

Nutria is supported by professional nutritionists, so any question related to nutrition is fair game. Whether you’re interested in a new diet, learning about supplements or want to understand your ideal carb-to-protein ratio, Nutria helps you develop a plan that works for your unique goals.

You may ask questions through the Nutria App, like “Should I have eggs or a smoothie for breakfast today?” Nutria will offer feedback on meals and your habits throughout the day to keep you on track.

Nutria has in-depth knowledge about the nutrition of food and knows about the menu items of your favorite restaurant. Ask Nutria about certain ingredients, what to order at your local restaurant as you scan the menu, or plan ahead and get feedback on healthy options for most restaurants.

+ Why does Nutria ask about my menstrual cycle?

Research has found that during different phases of the menstrual cycle, a woman has different nutritional needs. This is why recommended meal options may change during the month. In addition, even menopausal and post-menopausal women have nutrition needs that should be considered when meal planning.

+ Is Nutria a real person?

Nutria connects you to a team of dietitians and nutritionists who will be accessible to you through the app. You will receive live support and accountability. The Nutria app does offer several additional types of support including: photo-based meal journaling, personalized on-demand recipes and menu items and metric tracking.

+ What time are Nutria coaches available?

You can connect with Nutria coaches from 7:00am to 10:00pm Eastern Standard Time (EST).

+ How long is the Nutria program?

Nutria is a consecutive 8-week limited program developed to kick off your wellness journey. During the 8 weeks, we will help you form new habits and learn new eating behaviors that will support your success for a lifetime. Nutria is a new program that we are just starting, which is is why we can offer Nutria at an exceptional value for our early participants.

We will only offer this program for 8 weeks, but don’t worry, if you need longer term support and maintenance, we can refer you to AVA, www.eatwithava.com for continued support.

+ How much time in average do I need to spend on Nutria?

Connecting with Nutria for about 10 minutes spread throughout the day is recommended to be successful. All advice, feedback and changes recommended will be suggested based on your current status. Rest assured, we will not recommended you buy a new pantry of ingredients or to do intense daily workouts or make other changes that conflict with your lifestyle.

+ How does Nutria support me?

Nutria offers:

  • Accountability
  • Direct access to a team of clinically trained nutritionists & dietitians who are there to support your goals
  • Various methods for meal tracking including taking photos
  • On-demand, personalized recipe recommendations
  • On-demand, location based menu suggestions
  • Fitbit and Apple Health integration and exercise recommendations (requires each customer to opt-in for these 3rd party integrations within the Nutria app)
  • Sleep, water, fitness and weight tracking
  • Weekly challenges -to keep you motivated
  • Weekly assessment emails
  • On-demand shopping lists and Instacart support

+ How much does it cost per month?

While working directly with a nutritionist can cost $250+ per session and a DNA test over $100, Nutria provides daily access for 8 consecutive weeks at $79 (with DNA) or $39 (without DNA). We can provide this special price because this is a limited trial program.

+ Which program do I join?

Our popular Standard program offers you a DNA Nutrition & Fitness Test and Report, DNA-Based Meal Plans, Weekly Nutrition Assessments, Personalized Goal Setting, Customized Weekly Meal Plans, Expert Coaching and Guidance, Recipes & Menu Options, Shopping Lists. The Basic program offers you similar services but does not include the DNA Nutrition & Fitness Test and Report, DNA-Based Meal Plans and Weekly Nutrition Assessments.

+ I’m not from the US, can I use Nutria?

Sorry, Nutria is currently only available in the US.

+ How do I get started?

To get started, join Nutria. You will be asked to enter information including email and phone number (for text messages). This information will be kept confidential and only used to connect you to Nutria. You can start the program on Monday, April 30th or Monday, May 7th. A few days before we will send you the link to the app so you can register and set up your profile to include food preferences, allergies, etc. Let Nutria know your main goal and interests. Then, starting on the date you chose, Nutria will begin the meal recommendations and coaching.

DNA Questions

+ How does the DNA kit work?

Our partner Caligenix provides the DNA testing kit. Caligenix is a biotechnology company that offers DNA tests related to several important aspects of your lifestyle including weight management and body composition, nutrient metabolism, eating habits, cardio-metabolic health, food intolerances, and physical activity. The Caligenix DNA Nutrition Test is intended to help the general public receive a customized wellbeing program. A simple saliva sample is required to test the 45 genetic markers included in the DNA Nutrition Report.

+ What is Nutrigenomics?

Nutrigenomics is a new scientific discipline that uses modern genomics technology to study the relationship between genes, nutrition and wellbeing. It has long been apparent that some people respond differently from others to certain foods. For example, individuals with lactose intolerance experience gastrointestinal discomfort after consuming certain dairy products, while other individuals can consume dairy with no problems. Nutrigenomics allows us to understand how our genes affect the way we respond to the foods, beverages and supplements we consume.

+ Why have we included a nutrigenomics test as part of Nutria?

Armed with information that is specific to your genetic profile, Nutria will be able to develop a personalized meal plan. Adhering to those recommendations will enable you to optimize your nutritional intake throughout the program to help you reach your health and wellness goals.

+ Can my test results be bad?

Caligenix will analyze DNA for genetic variants that affect your response to the foods and beverages you consume. The test does not predict or diagnose any disease or health condition. With the information from your test results, your coach will be able to provide you with dietary advice tailored to your individual genetic profile.

+ Who will have access to my genetic test results?

Only you and Nutria coaches will be able to access your genetic test results. Your DNA collection kit is marked with a unique barcode, which will be used at the Caligenix facilities to analyze your sample. All genetic data is sent through a secure 256-bit encryption server directly to your Nutria app. Nutria coaches will have access to your DNA information within a secured platform, only used during active coaching and accessible to registered dietitians or licensed nutritionists.